Adelaide Starlight Entertainment
Welcome to
Light Up Letters & Numbers!
Welcome to Our Wedding Light Up Letters FAQ!
Got questions about our stunning light up letters, numbers, heart arches, and neon signs?
You’re in the right place! Whether you’re planning your wedding or a special event, we’ve gathered all the key details about our products and services to help you plan with ease.
If you can’t find the answer you’re looking for, don’t hesitate to contact us for further assistance.
About the Products
What sizes and styles of light-up letters, numbers, and features do you offer for weddings and events?
We offer a wide range of marquee letter and number options for weddings and events across Adelaide. Choose from our full-size 1.2 m or compact 60 cm LED letters and numbers, including custom initials, “LOVE”, and “MR & MRS” floor-standing signs (91 cm tall × 4.5 m wide). We also provide a stunning 2.4 m × 3.7 m Light-Up Heart Arch and bold 1.2 m Neon Frames with over 25,000 colours—perfect for photo ops or feature displays.
What’s the difference between 60 cm and 1.2 m letters?
Our 1.2 m LED letters are bold, eye-catching features—ideal for entrances, dance floors, or behind the bridal table. The 60 cm letters are perfect for tighter spaces like cake tables, gift tables, or small bars. Both sizes are available in classic warm white or upgraded to colour-changing LEDs.
Can I upgrade to colour-changing LED lights?
Yes! Our Globe Swap Option lets you upgrade any 1.2 m or 60 cm marquee letters, MR & MRS lights, or the Heart Arch to multi-colour LED bulbs. These are remote-controlled, so you can choose the perfect glow to match your wedding or party theme.
How do your neon frames work?
Our 1.2 m neon frames are app-controlled and fully customisable. Choose from 25,000+ colours and effects like strobe, pulse, and fade. We offer full A–Z letters, 0–9 numbers, “#” and heart symbols. Lightweight design allows for rigging above stages, bars, or backdrops.
Can the light-up letters and neon signs be used for daytime and night time events?
Absolutely! Our warm white globes and neon frames are designed to look elegant in natural light and glow brilliantly at night, creating the perfect photo-ready backdrop around the clock.
How many characters can I display in the 1.2 m letters?
Each set supports up to 10 characters. Longer words or phrases can be arranged across multiple sets. You can mix and match letters, numbers, symbols, and even neon frames.
Are the light-up letters weatherproof?
Our products are designed for indoor and covered outdoor use. While they’re splash-resistant, they are not waterproof—so we recommend placing them under cover if rain is forecast for your Adelaide event.
Booking & Payment
How do I secure a booking?
Enquire online → receive quote & link → pay 25% non‑refundable deposit → balance due 14 days before event.
What is the booking fee?
A 25% non-refundable booking fee is required to secure your event date. This fee covers the reservation of your date and any planning or coordination work completed to that point.
Do you offer any discounts for multiple items?
Yes—package discounts for combining letters, arches, neon frames.
What payment methods do you accept?
Visa, MasterCard, Direct Bank Transfer & Cash Payment.
Setup & Installation
Is delivery, setup and pack-down included?
Yes—delivery, professional installation (positioning, power, styling) and pack‑down are all included.
How long does setup and pack‑down take?
• 1.2 m sets: ~30–45 mins • 60 cm sets: ~15–20 mins • MR & MRS/Heart Arch: ~20–30 mins • Neon Frames: ~20 mins
What are the power requirements?
All our lighting products are tested and tagged to meet Australian electrical safety standards. 1.2 m light-up letters use approximately 50W each 60 cm letters and numbers use around 20W each Neon frame characters require 10–20W per character We supply all necessary power cords and adapters. You simply need to provide access to a standard 10A power outlet within 10 metres of the setup area.
Can I request on‑site assistance during the event?
Yes—first‑hour monitoring available for an hourly fee.
Do I need to worry about positioning?
No—our team optimises placement for glow and photo angles.
Can you rig lights or letters overhead?
Yes—we offer safe rigging services for elevated installations.
Customization & Extras
Can I hire custom words, numbers, or symbols for my Adelaide event?
Yes! You can hire any word up to 10 characters, two-digit numbers, hashtags (#), or heart symbols. We also take requests for bespoke lettering or signage for weddings, engagements, and corporate events across Adelaide.
Can I customize the colour of the lights to match my theme?
Absolutely! Upgrade your marquee letters with our Globe Swap Option for colour-changing LED globes, or control neon lighting via app. Choose from 25,000+ colours and effects—perfect for matching your event’s vibe or wedding palette.
Can I request a custom font or unique design for neon signage?
Yes—for neon signs (minimum 5 characters), we can replicate custom fonts, names, or logos. Send us your artwork or inspiration—we’ll guide you through the design specs for a stunning personalised piece.
Can the Heart Arch or letters be styled with florals, drapes, or uplighting?
Yes—we offer styling add-ons including floral garlands, sheer drapes, coloured ribbons, and professional up-lighting. Perfect for softening the look or tying in your wedding theme. Just ask for a quote during booking!
General Questions
How far in advance should I book your light-up letters or neon signs?
We recommend booking: 8–12 weeks in advance during peak season (September–March) 4–6 weeks in off-peak months For custom neon signs or bespoke words, allow up to 12 weeks for production and planning.
Can 60 cm letters be used on tables at weddings?
Yes! Our 60 cm LED letters are lightweight, floor-standing, and perfect for bridal tables, cake tables, or gift displays. They're elegant, compact, and easy to style.
Can I rent the letters or signs for more than one day?
Yes—we offer multi-day hire options for weddings, corporate events, and extended functions. Ask us for pricing and availability.
What is your policy on lost or damaged items?
Clients agree to fully cover the cost of repair or replacement if items are lost, stolen, or damaged beyond normal wear and tear. We’ll always discuss this clearly before your event.
Do you have public liability insurance?
Yes—we’re fully insured with $10 million in public liability coverage, providing peace of mind for you and your venue.
What does my venue need to provide?
Just a flat, stable surface and access to a standard 10A power outlet (one per 5 letters or neon signs). If you’re unsure, send us a photo or floorplan—we’ll help assess.
Can you help choose the best position for photos?
Yes—our installers are trained to place your letters and signs for maximum impact and stunning photos, whether indoors or outdoors.
What happens if bad weather threatens my outdoor wedding?
You can relocate items indoors or under cover at no extra charge; just inform us early. No worries! You can relocate items indoors or under cover at no extra charge. Just let us know early so we can adjust the plan.